Help

The following help topics and key words provide additional information on important features and terminology found in MyCarPage. The information below should address many of your questions. If you can't find what you're looking for here, click here to email Customer Support.

Add a Vehicle

To add a vehicle, click on the My Vehicles page and select the Add Vehicle tab from the vehicle bar, or select Add Vehicle from the my vehicles menu. MyCarPage can support both new and used vehicles for most makes and models going back over 20 years. If your vehicle is not listed, you can manually enter the vehicle and select a default maintenance schedule.

Annual Driving Mileage (Annual Mileage)

The Annual Driving Mileage is an estimate of the number of miles your vehicle will be driven over the next 12 months. The Annual Driving Mileage estimate is automatically adjusted when you update your vehicle mileage is updated from information provided by your and or your service provider to reflect your true driving pattern. To reset your estimated Annual Driving Mileage, click on the Update Mileage link from your vehicle's home page.

Cookies

A cookie is a small text file that is placed on your computer when you browse certain web sites. Cookies store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content. Cookies cannot be used to run programs or deliver viruses to your computer.

Coupon Expiration

If you've found that the dealer coupons have expired, Click Here Please be sure to include your dealer's name.

Current Vehicle Mileage (Current Mileage)

The Current Vehicle Mileage is the estimated mileage on your vehicle's odometer today. To update your current vehicle mileage, select the update mileage link on your vehicle homepage.

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Daily Driving Mileage (Daily Mileage)

The Daily Driving Mileage is an estimate of the average number of miles your vehicle is driven each day. The daily driving mileage is used to update current vehicle mileage on your vehicle everyday.

Delete A Vehicle

From the "My Vehicles" homepage, click on the desired vehicle tab and select "Delete" located on the gray ¡§Vehicle Information¡¨ bar. The Delete Vehicle Confirmation window will be displayed, then select the "Delete Vehicle" button. Note: Deleting a vehicle will permanently remove all vehicle information including service history from MyCarPage.

Email Address

You may add multiple e-mail addresses to your account. To add or update your email address, click on the My Account link in the upper right-hand corner of your MyCarPage. From the e-mail addresses section, click the Add or Edit link to update your e-mail information. It is very important to keep your email address current, as it is the only way for you to receive your service reminders and recall alerts.

My Vehicles

The My Vehicles section displays the current vehicles registered in your account including vehicle: Year, Make, Model, Trim, Style, Engine Type, License Plate, State, VIN, Current Mileage, Annual Mileage and Daily Mileage. My Vehicle allows you to edit your vehicle information or delete a vehicle from the system. When deleting a vehicle, it is permanently removed from the programs tracking system.

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Service Checklist

The service checklist allows you to create and print a Service Checklist for your car care provider. Use this checklist to organize the items you would like performed during the vehicle service and avoid forgetting important service requests. Please review and update your Contact Information, to make follow-up easy.

Service Schedule

The service schedule displays the specific maintenance schedule for your vehicle along with recommended service intervals and estimated future service due dates based on your individual driving pattern. The maintenance schedules may combine manufacturer specified procedures with additional procedures recommended to ensure the long life and value of your vehicle. The procedures listed should be performed at mileage intervals shown to ensure safe and efficient operating conditions and reduce expensive breakdowns. Please consult your service advisor or owner's manuals for your vehicles specific maintenance requirements. When your vehicle is first registered, MyCarPage assumes all services prior to the current vehicle mileage has been performed on schedule, the dates and mileage of which are listed as Unknown. To update this unknown information with the actual dates and mileage select the specific service and select Edit.

Service Status

The Service Status column displays a checkmark when the service has been recorded as completed. Services are recorded as completed when records received from participating service providers and dealers can be matched to your vehicle and, or you manually record a service as completed by clicking the "Update" link and entering the corresponding.

Service Type

The service Type column displays the name for the recommended maintenance services. Click on the service name to view the specific service details for that particular service.

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